Experiences

L1 Technical Support (Intern)
PT DEWAWEB
February 2026 - Present
Providing first-line technical support by troubleshooting hosting, WordPress, email, DNS, and SSL issues while delivering timely solutions and maintaining high customer satisfaction.

Social Media Manager (Part-time)
Cardrive Indonesia
May 2022 - Present
Bringing a new style of content creation that has significantly increased engagement metrics. Managing public relations through social media, leading to increased brand awareness and recognition.

Technical Specialist (Part-time)
Mandiri Motor
April 2022 - Present
Successfully implemented new POS systems and maintained all IT-related processes within the company. Ensuring smooth operations through technical support and system optimization.